Man dies after ‘grossly excessive’ 18 hour and 50 minute wait for ambulance

A man tragically lost his life in hospital following a ‘grossly excessive ambulance delay’, according to a report. Dennis Richard Harry passed away on January 10, 2023, at Royal Cornwall Hospital in Truro due to heart disease and a Covid-19 infection contracted while in the hospital.

An inquest into his death revealed that 87-year-old Mr. Harry had to endure a wait of 15 hours and 35 minutes for an ambulance to arrive at his Helston home, followed by another three hours and 14 minutes parked outside the emergency department before admission. The inquest highlighted systemic failures within the NHS leading to such delays, with ambulances queuing outside hospitals due to lack of available beds.

Assistant Coroner for Cornwall and the Isles of Scilly, Guy Davies, stated that Mr. Harry died due to the ambulance delay, attributing it to a systemic failure in the healthcare system. The inquest disclosed alarming figures of patient congestion and delayed discharges at hospitals, affecting ambulance response times and patient care.

Mr. Davies highlighted the national scale of the issue, calling for comprehensive system reviews to prevent future harm to patients. He emphasised the need for addressing inadequate social care, primary healthcare, and community support to alleviate delays in patient flow within hospitals.

The report shed light on the challenges faced by ambulance services and hospitals, stressing the critical need for coordinated efforts to improve healthcare services and prevent avoidable deaths due to delays. Mr. Davies’ findings underscored the urgency for a strategic approach to address the root causes of ambulance delays and ensure patient safety across the healthcare system.