She was injected and restrained, left broken and terrified. At the funeral her mum made a vow

Ayla Haines, a young woman who struggled with mental health issues and self-harm, tragically took her own life at the age of 29. Her mother, Jane, has bravely come forward to speak about the challenges Ayla faced throughout her life due to the failings in her care. Ayla’s struggles began at a young age, displaying signs of obsessions and compulsions, leading to severe self-harm and anorexia.

Over the years, Ayla was passed from hospital to hospital, often hundreds of miles away from home, with her family finding it difficult to visit regularly due to the lack of suitable facilities in Wales. Despite requests for an autism assessment, Ayla was misdiagnosed and labelled with a personality disorder, leading to inappropriate treatments and further deterioration of her mental health.

The distance from home exacerbated Ayla’s distress, with family visits causing immense pressure on her to appear well. Despite being under constant supervision in hospitals, Ayla was still able to harm herself severely, even swallowing foreign objects and causing permanent injuries to herself.

Jane reflects on Ayla’s compassionate nature towards others, despite her own struggles, and the heart-wrenching pain of having to leave her daughter in hospitals. Ayla’s mental health continued to decline over the years, with punitive treatments and mismanagement contributing to her tragic end.

Jane now advocates for better mental health care in Wales, highlighting the significant failings in Ayla’s treatment, including the lack of specialist facilities for conditions like anorexia and punitive therapy approaches. She hopes to raise awareness and prevent others from enduring similar suffering within the mental health system.

The hospitals involved in Ayla’s care have expressed condolences and acknowledged the need for improvements in mental health services. Welsh government officials have also acknowledged the need for better access to specialised care closer to home and are committed to enhancing mental health and neurodivergence services in the region.

As Jane continues to mourn the loss of her daughter, she remains determined to ensure Ayla’s story brings about positive change in mental health care provision, so that others may receive the support and treatment they need in a timely and appropriate manner.