AI voice cloning scam warning issued by bank

A new warning has been issued by Starling Bank regarding AI voice cloning scams that could potentially dupe individuals, Wales Online reports. The scam involves fraudsters mimicking a person’s voice using videos found on their social media accounts. This tactic, known as voice cloning, poses a significant threat as nearly half of the population (46%) is unaware of its existence, according to a survey conducted for the bank.

Artificial intelligence (AI) technology enables scammers to replicate a person’s voice with just a few seconds of audio obtained from online videos. These cloned voices are then used to contact family members and friends, soliciting urgent funds. Shockingly, one in 12 people (8%) admitted they would comply with a strange request for money.

The survey revealed that almost three in 10 people (28%) believe they may have been targeted by AI voice cloning scams in the past year. To combat this, Starling Bank suggests establishing a “safe phrase” with trusted contacts for verification purposes. However, even these safety measures could be compromised.

The Take Five to Stop Fraud campaign advises individuals to pause and verify any suspicious requests. If in doubt, people are encouraged to contact a trusted friend or family member for confirmation or to call their bank directly. A range of banks, including Starling Bank, offer this option for customer reassurance. Should someone fall victim to a scam, they are advised to report it to their bank, payment provider, and the police promptly.

Lisa Grahame, Chief Information Security Officer at Starling Bank, emphasised the vulnerability that arises from posting voice recordings online, highlighting the need for vigilance. Grahame recommended setting up a safe phrase with loved ones as a quick and effective countermeasure against fraudsters.

Regarding the issue, Lord Sir David Hanson, Minister of State at the Home Office with Responsibility for Fraud, underscored the importance of understanding and mitigating AI-facilitated crimes. Actor James Nesbitt expressed his support for the campaign and declared his intention to implement a safe phrase with his family and friends.

In conclusion, the prevalence of AI voice cloning scams underscores the necessity for heightened awareness and proactive measures to safeguard against potential financial losses. It is crucial for individuals to remain vigilant, exercise caution when receiving unusual requests for money, and promptly report any suspicious activity to the appropriate authorities.